System Overview & Metrics
- Scale: 1,000+ production voice calls processed daily.
- Latency: Sub-200ms p95 audio pipeline latency.
- Key Deployment: UAE Telephony Bridge deployed inside partner Virtual Machine behind strict NAT gateways.
Technical Architecture
VOAG connects real-time WebRTC and SIP telephony streams into streaming Speech-to-Text (STT), LLM logic engines, and Text-to-Speech (TTS) synthesizers via WebSockets and custom low-latency audio buffering. Designed to operate reliably under strict enterprise firewall and NAT gateway constraints.